ecoCool uses quality freight carriers within Australia and globally: Australia Post, DHL, TNT and Mainfreight.
We will ensure your product gets to you safely and securely, with sturdy packaging, and as quickly as possible. Most orders are shipped within 2 business days of order, and our service standard is 3 days maximum. If there is a delay beyond that, we will get in touch to ensure you get your order as quickly as you can.
If you paid for Express Post, Australia Post guarantees next day delivery to most major cities in Australia, with prompt delivery outside the next day network. DHL’s global delivery times are available on their website. Our bulky item (>5kg) carriers deliver promptly within Australia, usually within 1-2 days, to metropolitan areas.
ecoCool will send you an email so that you can track your freight shipment, to your door.